Priority Archives looks at the big picture when it comes to record management. In order to provide the kind of flexibility and responsiveness our clients require, we need to be experienced across a broad spectrum of management capabilities.

Priority Archives provides:

• Expedited Pickup, Retrieval and Delivery – Our customer service representatives, radio dispatch command center and delivery agents are available to you 24/7, 365 days a year to expedite your requests. Whether you need your records tomorrow or within a few hours, our courteous, uniformed drivers can accommodate your schedule. On an emergency basis, we can fax, Scan on Demand or hand deliver your records within 2 hours.
• Computerized Inventory Tracking System – We utilize state-of- the-art barcode scanners that label your records and transfer that information to our central database for efficient organization and retrieval. When transferring your records to Priority Archives from another provider, Priority does all the work and we verify all records data to ensure accuracy and ease of retrieval.
• Internet Access to Your Records – As a value-added service, we provide easy Web-access to your records from any standard Internet browser through O’Neil Software’s RS-Web. You can view, search and update your inventory online. You can also request retrieval of your records, view delivery history or order additional boxes with just a few clicks.
• Destruction Services with Certificate of Destruction – Priority Archives can be your single source for document disposal. We’ll provide you with secure document destruction bins or our more attractive destruction consoles and pick them up on a weekly, monthly or quarterly basis, as you require. A certificate of destruction will be sent along with your invoice.
• Business Continuity/Disaster Recovery – We assist our clients in creating effective disaster recovery plans, minimizing risk for their organizations. We also supplement our data storage with rotation schedules and an eBackup service, which enables customers to backup individual files, specific programs, or their entire network through a secure Internet connection.
• Document Imaging – We offer a number of document imaging and conversion options to meet your retrieval and storage needs, including Scan-on-Demand.
• Nationwide Service – Priority Archives is an affiliate of National Records Centers, an alliance of independent records management companies throughout North America, assuring uniform pricing, single billing and hands-on account management on both the local and national level.
• Consulting Services – We will work with you to develop the records storage infrastructures and procedures that best suit your business.